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FAQ

Frequently Asked Questions

Common questions about our proxy services, pricing, and technical details.

General Questions

3 questions

Can't find what you need?

Yes, we offer a free trial for new users. You can sign up and get limited access to test our proxy services before committing to a paid plan.

We offer residential and ISP proxies, plus servers. Each product is suited to different use cases—contact us to find the best fit for your needs.

Create an account, choose a plan, and integrate using our API or standard proxy credentials. Our documentation and support team are here to help.

Proxy Types & Features

3 questions

Can't find what you need?

Residential proxies use rotating IPs from real home connections and are best for high-security sites and volume. ISP proxies are static, residential-classified IPs in Ashburn, VA—ideal for speed, session stability, and retail automation.

Yes. You can use rotating IPs for scraping or sticky sessions for account management. Session length is configurable per request.

We support 190+ countries with city-level targeting for residential proxies. ISP proxies are hosted in Ashburn, VA.

Pricing & Billing

3 questions

Can't find what you need?

Residential plans are typically based on bandwidth (GB). Datacenter and ISP plans may be per-IP or bandwidth-based. Check each product page for details.

Yes. You can upgrade or downgrade from your dashboard. Overage and prorations are handled according to your plan terms.

Yes. Contact our sales team for custom volume, dedicated support, and SLA options.

Technical Support

3 questions

Can't find what you need?

Use the in-dashboard chat, email support@wealthproxies.com, or the contact form. Enterprise plans include dedicated support channels.

Yes. Full API docs, code samples, and integration guides are available in our Resources section and developer portal.

We target 99.9% uptime. Specific SLAs depend on your plan and are outlined in the terms of service.

Account & Legal

2 questions

Can't find what you need?

Log in to your dashboard to update payment methods, view invoices, and manage users and API keys.

Links to our Terms of Service, Privacy Policy, and Refund Policy are in the footer and in your account emails.

Getting Started

2 questions

Can't find what you need?

After payment confirmation, access is typically enabled within minutes. You will receive credentials and endpoint details by email and in the dashboard.

Yes. We provide documentation, code examples, and support to help you integrate. Enterprise customers can request onboarding assistance.

Need Help?

Contact our management team

legal@wealthproxies.com

Ready to Move Forward?

Sign up and start using our proxies today. Our team is here if you need help.